Get in touch

We love to hear from our community so please don’t hesitate to contact us with questions or comments. Please check out our FAQ selection below in case your question has already been answered.

Use the form below to reach us, or contact us by email at hello@dishup.co.uk, or by mail at: DishUp, PO Box 13574, Colchester, CO1 9ZT.

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FAQs

Here you will find answers to the most commonly asked questions about our meal kits. If you can’t find the answer to what you are looking for, just get in touch using the form above! We know that trying a new food product can be both daunting but we are confident you will love our easy to use and delicious meal kits.

What is DishUp?

DishUp is a meal kit that offers healthy, nutritious, and delicious meals inspired by people’s favourite dishes and travel experiences. Our kits are available on supermarket shelves, making it easy for you to prepare exciting meals in under 40 minutes or less.

How do I use a DishUp meal kit?

Each DishUp meal kit comes with pre-portioned ingredients and a simple step-by-step recipe card. Just follow the instructions, and you’ll have a delicious meal ready in no time. You can also find our step by step recipes videos on our website here.

Can I add my own protein choice to DishUp meals?

Yes, many of our meal kits are designed to be flexible so you can add your own choice of protein. Whether you prefer chicken, tofu, or another option, you can easily customise our meals to suit your taste and diet.

Where can I buy DishUp meal kits?

DishUp meal kits are available at selected supermarkets. Get in touch to find the closest one to you.

Can I submit my own recipe to DishUp?

Absolutely! We encourage you to share your favourite recipes and the stories behind them. If we select your recipe, it could be featured on supermarket shelves as a DishUp meal kit! Just visit our Submit a Recipe page to get started.

Are DishUp meals suitable for specific dietary needs?

We offer a variety of meal kits, including vegetarian options and gluten-free. Each meal kit has clear labels and nutritional information, so you can choose the meals that best fit your dietary needs.

How long do DishUp meal kits last?

Our meal kits are made with fresh ingredients and typically have a shelf life of 5 days when stored in the refrigerator. Be sure to check the packaging for specific use-by dates.

What if I have allergies or dietary restrictions?

Each DishUp meal kit includes a full list of ingredients and allergen information. We recommend reviewing this information before purchasing to ensure the meal suits your dietary needs.

What should I do if I’m not satisfied with a DishUp meal kit?

Your satisfaction is important to us. If you're not happy with your DishUp meal kit, please contact our customer service team at hello@dishup.co.uk, and we’ll do our best to make it right.

Does DishUp offer subscription services?

No subscription is required! DishUp meal kits are available for purchase directly from supermarket shelves, giving you the flexibility to choose and buy meals whenever you need them. No tie-ins, no subscriptions needed.

Selection of DishUp boxes displayed amongst fresh produce.